Travel Agreement for our Customers traveling to the Tibet Autonomous Region
Travel Agreement for travelers who go to the Tibet Autonomous Region All foreign tourists receiving a permit for the Tibet Autonomous Region (TAR) through Tibetan Connections and our Lhasa partners must read and agree to the clauses provided in this agreement before applying for a permit.
Tibetan Connections Customer Responsibility
• All foreign tourists receiving a permit for the Tibet Autonomous Region (TAR) through Tibetan Connections and our Lhasa partners must read and agree to the clauses provided in this agreement before applying for a permit.
• We can not process permits for: Diplomats, press agents, Tibetan expatriates, and travelers related to Free Tibet organizations or activities. Individual travel outside of Lhasa is an illegal activity. All travelers outside of Lhasa must be part of a guided tour from a government approved agency.
• The TAR is NOT a fully opened area. There are some places that are closed to foreigners and even Chinese travelers. You must follow local regulations or rules. • All foreign tourists must not participate in any activity that would disrupt the peace and prosperity of China. Do not do anything to destroy the Tibetan way of life and their cultural heritage. You will take full responsibility in accordance with Chinese law for any illegal actions you participate in.
• Understand that any illegal activities can also bring repercussions on local communities, Tibetan Connections, and the independent contractors we use. Please consider how your actions affect not just yourself but the local Tibetan community!
• We will not hold any responsibility due to policy changes. We are not responsible for the cost of cancellation, change, or delay due to policy changes. If your trip is cancelled due to a policy change we will refund your money with an administration fee of Y150 per person. If other costs were incurred we will not be responsible for refunding these.
• By booking with Tibetan Connections the purchaser acknowledges that travel in Tibetan regions is remote, wilderness in nature, and unpredictable. Given these conditions that are inherent to the region, Tibetan Connections is held free of responsibility for travel disruption, safety, injury incurred during transportation, and healthcare emergencies. We strongly recommend you have international travel evacuation insurance.
• We cannot guarantee refund due to trip cancellations for personal or external reasons (such as late travel, illness, natural disasters, etc…).
• Our price quotes are based on current prices of all things considered in your trip and are subject to change. We work very hard to provide the cheapest possible price, and if there is a change it is for a very good reason.
• Tibetan Connections maintains the rights to publish photographs taken by guides and staff of Tibetan Connections during the duration of the trip for promotional purposes. By booking with Tibetan Connections customers agree to allow their image to be used in such photographs. If you prefer not to have your image used please notify us at the beginning of your tour. (We are not saying we will use your personal photography unless you would like to share it with us).
• If you would like to make a change to your itinerary you must first contact Tibetan Connections to discuss the details.
• A 20% non-refundable deposit is required upon trip booking. (If Tibetan Connections cancels a trip for any reason your deposit will be refunded).
Tibetan Connections Responsibility
• Tibetan Connections is committed to provide the highest standard of service. Our services include and are not limited to surface transportation, provision of guides, booking of accommodation, and meals. Tibetan Connections uses independent contractors, and is not liable for any bad service on their part. We work very hard to make good reliable partnerships. If you have an issue with any detail of a trip concerning our independent contractors please contact us immediately, and we will do our best to resolve any situation.
• If a complaint arises please contact us in a friendly manner during your trip so that we can help to resolve your problem. If after your trip you are not satisfied please contact us no later than 30 days prior to the end of your trip. We are committed to the highest level of customer service and will resolve a dispute in an efficient friendly manner.
• If your trip is cut short due to unexpected conditions such as road closures, governmental closures of an area, etc… We will either refund you for the remaining distance you do not travel, or establish and alternative trip for you of the same amount. By signing this document I state that I fully understand and adhere to the terms above.


